Troubleshooting

FAQ: I'm trying to add a new listing but it throws the template design out
The best thing to do is follow the listing procedure as per our listing instructions.  If the template then doesn't look right for whatever reason, list...
Thu, 29 Jan, 2015 at 4:11 PM
FAQ: I am on eBay France and I am getting an error message when I try to upload my product.
eBay France have put a restriction on that no other country seems to have. All eBay sites have restrictions on harmful code (including javascript), but not ...
Fri, 30 Jan, 2015 at 9:42 AM
FAQ: Why aren't my dynamic categories in alphabetical order?
Your categories display in the order you add them.  To change them to alphabetical you will need to do the following: Go into your eBay Manage...
Thu, 26 Feb, 2015 at 9:40 AM
FAQ: I have listed my first item and only part of the template is showing
This is usually because you have deleted some of the code when adding a description or an image.  Please go through the following steps to ensure you are us...
Wed, 25 Feb, 2015 at 9:43 AM
Dynamic Categories
Your eBay shop categories are completely dynamic and will change as you edit/delete them. As you add or remove categories they will change dynamically acros...
Thu, 26 Feb, 2015 at 9:00 AM
Updating your Current Listings
eBay do not have the facility to apply a new template design to existing listings. You will need to either end the items and relist or revise the items indi...
Thu, 26 Feb, 2015 at 9:03 AM
Image Copying and Pasting
If you are experiencing problems when trying to upload images into your listing template then please try the following. If you are using Chrome as yo...
Mon, 16 Mar, 2015 at 11:33 AM
Video Tutorial for Listing your Items
Fri, 20 Mar, 2015 at 12:06 PM